1win Confidentiality & Privacy Statement

Table of Content

At 1win, we are devoted to maintaining the confidentiality and security of your personal information. This Privacy Statement clarifies our data handling practices and your rights under relevant privacy laws.

1.    Types of Information Collected
    •    User Profile Data: Name, contact details, date of birth, and residency.
    •    Financial Data: Account funding and withdrawal details.
    •    Activity Logs: Betting history, game usage, and time stamps.
    •    Technical Footprints: IP addresses, device signatures, and cookies usage.
    •    Communications: Emails, chat transcripts, and call recordings with support.

2.    Use of Information
    •    Account Operations: Set up, manage, and secure your 1win account.
    •    Transaction Processing: Handle deposits, bets, and payouts.
    •    Support Services: Resolve inquiries and technical issues.
    •    Marketing: Send relevant promotional content based on your preferences.
    •    Risk Management: Identify suspicious activities and prevent fraud.

3.    Processing Grounds
    •    Your Consent for marketing communications.
    •    Contractual necessity for service delivery.
    •    Legal compliance, including anti‑fraud and anti‑money laundering.
    •    Legitimate interests in improving service quality and security.

4.    Data Recipients
    •    Licensed Payment Gateways for transaction handling.
    •    Regulatory bodies for compliance checks.
    •    Technology Providers for hosting and analytics.
    •    Affiliates for co‑marketing (with opt‑in).

5.    Retention Period
    Personal data is retained to honor legal retention guidelines, contractual obligations, and to resolve any future disputes.

6.    Protection Measures
    We use firewalls, intrusion detection systems, and encrypted storage, plus regular security audits to uphold confidentiality.

7.    Your Privacy Rights
    •    Access to your data records.
    •    Correction of erroneous information.
    •    Erasure requests, when applicable.
    •    Restriction of certain forms of processing.
    •    Data portability requests.
    •    Objection to direct marketing.

8.    Minors Prohibition
    Users must be above the legal gambling age; we do not knowingly collect data from minors.

9.    International Data Transfer Safeguards
    When data is transferred globally, we employ standard contractual clauses and binding corporate rules to protect your information.

10.    Contact Details
    For privacy concerns, please email security@numberwala.in or write to our Data Protection Office at 1win.